FAQs

Tickets to the show are now being offered FREE of charge thanks to our partner RenoMark!

If you purchased tickets, you’ll receive a full refund within the next 1-2 weeks on the original method of payment used to purchase your ticket(s). There is no further action for you to take regarding your refund.

This means you can now share the experience with even more family members and friends.

You will still have access to all of the great attractions at the show!
Looking for small space living solutions? Tour a 320 sq ft tiny home made from two shipping containers.
Considering a redesign or renovation? Get free advice from an expert at Destination Renovation.
Want to tackle those DIY jobs on your own? Visit the Home Hardware DIY Centre for tips and tricks.
Plus! Meet celebrity contractor Bryan Baeumler at the wedi booth, be inspired by 300+ home reno and décor vendors and so much more!

So, tell everyone you know about FREE admission, courtesy of RenoMark, to the Fall Home Show at the Enercare Centre Sept. 28-30 and enjoy all the show has to offer and…get ready to shape your space!

Am I eligible for a refund for the tickets I purchased?
If you purchased tickets to the 2018 Toronto Fall Home Show, they will be refunded on the credit card you originally provided for payment.

How do I get a refund?
All tickets purchased via credit card will be refunded on the credit card originally provided for payment. There is no further action for you to take.

How long will it take before I get a refund?
Due to the volume of tickets sold, refund times could take between 1 to 2 weeks.

Once I get a refund are my tickets still valid?
Even after you receive a refund, your original tickets purchased to the 2018 Toronto Fall Home Show will still be valid for the show. Please present your tickets for entry at the show’s main entrance during show dates and times.

How do I purchase tickets?
As tickets to the 2018 are now free of charge courtesy of RenoMark, all you have to do to claim your complimentary ticket online is click here. Tickets will also be available on site at the box office outside the show entrance.

I’m unable to find my tickets!
You may have your ticket confirmation email resent to you by visiting the following link: https://www.tix123.com/tix123/resend.cfm

Am I able to return another day to purchase something I saw at the show?
Check with the exhibitor to see if they can offer you an exhibitor guest ticket.

Can I use my ticket to enter the show on multiple days?
No, tickets are for one day admission only.

How much does parking cost at the facility?
The cost of parking on the Exhibition Grounds on Friday is $15. Parking is complimentary on Friday after 5pm. Saturday and Sunday the rate is $18 until 6pm at which time the rate is reduced to $15.

Is food available at the venue?
Yes, There are food vendors who sell a variety of food items and refreshments.

Are there ATM’s on site?
Yes, ATM’s can be found throughout the venue.

Is the venue wheelchair accessible?
Yes, the facility is fully wheelchair accessible.

Are wheelchairs available to borrow?
Yes, there is a limited quantity available on a first-come-first-served basis at the Show Office. We will require a valid driver’s licence in exchange for a wheelchair.

Is there childcare at the show?
No, childcare is not available at the show.

How can I find a particular exhibitor at the show?
The show website has an Exhibitor Directory. Click here to view.

What can I expect to see at the show?
The show will have around 300 exhibitors relating to your home. Check out the Show Features page for more exciting details about guest experts, industry professionals and highlights you don’t want to miss.

Is reserved seating available to see the celebrities at the show?
There is no reserved seating. Seating for presentations is included in the price of your admission ticket and is available on a first-come basis.

How long should I plan to stay at the show?
Generally, the show will take between 2 to 4 hours to see, depending on your itinerary at the show.

Can I bring my pet animal to the show?
With the exception of service animals, pets are not permitted.

Is the show accessible by public transportation?
The 2018 Fall Home Show is easily accessible by public transportation. Click here for details.

Still don’t see the answer you were looking for? Ask us!.

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